FAQs

SharePoint is Microsoft's collaboration platform designed for teams and organizations, ideal for creating intranet sites, managing shared document libraries, and automating workflows (“our files”). It differs from OneDrive, which is instead each user's personal cloud storage space geared toward individual files (“my files”). To transfer data into SharePoint from other sources, the official SharePoint Migration Tool (SPMT) is used.

It is a software suite provided by the Internal Revenue Service that is used to prepare, check, sign and telematically send tax returns and documents. Intended primarily for intermediaries (accountants, CAFs) and professionals, it functions as a “container” that you install on your computer and keep updated to ensure compliance with current regulations.

VoIP (Voice over Internet Protocol) is the technology that allows people to make phone calls using an Internet connection. Three things are needed to get started: a VoIP service provider that provides a rate plan, a stable Internet connection, and a compatible device, which can be a physical IP phone, a software application (softphone) on a PC/smartphone, or an adapter for traditional phones.

It is the fully digital way to manage tax justice disputes, from filing of documents to notifications. To participate, it is necessary to access the “Tax Justice Portal” (SIGIT) and have three essential tools: login credentials, a digital signature to sign documents and a Certified Electronic Mail (CEM) box for legal communications.

Information technology (IT) companies are those that offer information technology-related products and services, such as software, hardware, consulting, and cloud services. Globally, major multinationals in the industry include giants such as Microsoft, Apple, Amazon (AWS), Google (Alphabet), and IBM, but the market also includes countless system integrators and specialized entities operating locally.

To operate in the Telematic Civil Process (PCT), it is necessary to use an Access Point (AOP), often integrated into management software such as the “Lawyer Console.” Operation requires indispensable tools such as a digital signature, a PEC box, and redactor software (such as the free SLpct) to create and file the “telematic envelope” containing court documents.

A virtual desktop enables a full operating system (e.g., Windows) hosted on a remote server or in the cloud to be used and accessed from any device. This technology is useful for centralizing security, simplifying IT management, enabling remote work, and scaling resources. Access is through specific clients, and costs vary widely depending on the service (from VR apps to enterprise solutions such as Azure Virtual Desktop).

The main difference lies in the purpose. Operational rental is a lease focused on the use of the asset: the supplier retains ownership and often offers additional services (maintenance, service), while the customer pays a deductible fee. At the end, the asset is returned or the contract renewed. Financial rental (leasing), on the other hand, is a form of financing aimed at purchase: the customer assumes the risks and, at the end, usually has the option to redeem the asset by becoming its owner.

It is an all-in-one management software designed for lawyers that integrates all the tools needed for the Telematic Process in a single interface. It allows you to create and file documents, digitally sign, consult court records, manage PEC notifications, and monitor the status of your files.

A cloud-based PBX (or virtual PBX) is a business telephone system whose infrastructure is not physically located in the office, but is hosted on a provider's servers and managed via the Internet. This solution offers great flexibility, scalability, and low maintenance costs by managing all communications (extensions, detour, voicemail, IVR) virtually and accessible from anywhere.

IT consulting is a professional service that helps companies use technology efficiently and securely. A consultant analyzes needs, designs solutions, manages implementation projects, and ensures that IT systems are performing and protected. Using a consultancy provides access to specialized expertise, optimizes costs, reduces risks, and stays current with the latest technological innovations.

Digital identity theft can cause serious financial, reputational, and legal damage. In case of theft, it is critical to immediately file a report with the Postal Police, contact service providers (banks, social media) to block compromised accounts, and collect all evidence. The best defense is prevention, using complex passwords, enabling two-factor authentication (2FA), and regularly monitoring one's accounts.

A company is vertically integrated when it internally controls multiple stages of its production or distribution chain, such as raw material sourcing, production, and direct sales to the end customer. This approach gives it greater control over cost, quality and delivery time. The “degree of integration” measures how many of these activities the company performs on its own instead of outsourcing them to third parties.

Cloud backup involves saving copies of corporate data on remote servers managed by a provider to protect it from hardware failure, ransomware attacks, human error, or disaster. To implement it, it is necessary to choose a reliable provider, configure what data to save and how often, make sure the data is encrypted, and test recovery procedures periodically.

Digital security is the set of practices and technologies designed to protect data, systems, and networks from threats such as malware, phishing, and unauthorized access. It is based on three basic principles: Confidentiality (data is accessible only to those who are authorized), Integrity (data is not altered), and Availability (data and systems are accessible when needed). To protect itself, a company must take preventive measures such as firewalls, antivirus, backups, encryption, and staff training.

IT support is the set of services dedicated to the management, maintenance and resolution of a company's IT problems. It includes technical support to users, optimization of infrastructure, and protection of systems. The cost varies: hourly rates for technical support average from 50 to 120 euros per hour, while more structured consulting can have project-based costs, starting from a few hundred up to several thousand euros.

Yes, it is possible to enter into a notarial deed entirely digitally. A digital signature, when affixed through certified and qualified platforms according to the procedures provided by the notary, has full legal force and is recognized as authentic, allowing remote deeds to be signed in a secure and legally valid manner.

The IT help desk is the first point of contact for users who need technical support. Its job is to handle requests (tickets), resolve problems related to hardware, software, and networks, and provide support to ensure the proper functioning of work tools. It works by taking charge of reports and providing solutions, either remotely or by direct intervention.

Enterprise networks are the infrastructures that link together computers, servers and other devices within an organization, enabling the secure sharing of data and resources. They are critical because they enable collaboration, streamline workflows and protect information. The main types are local area networks (LANs) and wide area networks (WANs). “Networking,” on the other hand, refers to building a network of professional contacts to create business opportunities.

Artificial intelligence (AI) is used in law firms to automate and optimize various tasks. Common solutions include software for predictive case law analysis, automated contract management and drafting (document automation), and advanced legal research, enabling lawyers to increase the efficiency and accuracy of their work.

It is the set of practices and technologies designed to protect e-mail inboxes from cyber threats. The main objective is to defend against phishing attacks (scams that aim to steal credentials), malware, spam, and unauthorized access, while ensuring the confidentiality and integrity of communications.

Although both are security tests, they serve different purposes. Vulnerability Assessment is an automated process that scans systems to identify and classify known vulnerabilities. Penetration Testing, on the other hand, is a controlled, simulated attack conducted by an expert (ethical hacker) who attempts to actively exploit discovered vulnerabilities to see what the real impact of an attack is.